Template-Type: ReDIF-Article 1.0 Author-Name: Albena Penova Author-Email: apenova@gmail.com Author-Workplace-Name: NGO "Bulgarian Association for Mediation" Title: MEDIATION TRAINING STANDARDS Abstract: Ensuring the high quality of mediation and its acceptance by society as a possible way to resolve disputes also depends on the training and skills of mediators conducting mediation in judicial and non-judicial centers. The standards to be followed by all training organizations approved by the Minister of Justice to conduct certification training in mediation will ensure the acquisition of uniform mediation knowledge and skills. In our country, no state training standards have been introduced for mediation training besides the legally regulated requirements for the training program's content. This poses a number of questions for the practical implementation of mediation training by the various training organizations and for the verification of their activities by the Minister of Justice. Keywords: mediation, training of mediators, regulatory requirements, training standards, training organizations, good practices Classification-JEL: K00 Pages: 13-32 Journal: THE MEDIATION IN THE DIFFERENT PUBLIC SPHERES 2024, Conference Proceedings, University publishing house "Science and Economics", University of Economics - Varna Issue: 1 Year: 2024 Month: December File-URL: http://conference.ue-varna.bg/mediation/MDPS2024/13-32.pdf File-Format: Application/pdf Handle: RePEc:vra:pr2109:y:2024:i:1:p:13-32 Template-Type: ReDIF-Article 1.0 Author-Name: Lilyana Barganska Author-Email: lily.barganska@gmail.com Author-Workplace-Name: Institute of Information and Communication Technologies аt Bulgarian Academy of Sciences Title: ESTABLISHMENT OF MEDIATION CENTERS IN EDUCATIONAL INSTITUTIONS: STRATEGIES, PRACTICES AND INFLUENCE ON SCHOOL CULTURE Abstract: This report examines the importance and benefits of establishing mediation centers in schools as an effective way to resolve conflicts and improve school culture. The introduction emphasizes that mediation is a process that promotes peaceful conflict resolution through dialogue and collaboration. The main strategies for successfully creating mediation centers include support from school management, training mediators (teachers, staff, and students), and encouraging awareness and participation in the process. Good practices such as conducting interactive workshops, simulating real conflicts, and partnering with the local community are also discussed. The report further explores the positive effects of mediation on the school environment - reducing aggression and violence, improving students' social skills, and strengthening trust and engagement among students and teachers. Finally, the challenges of introducing mediation in schools, including a lack of resources and resistance to change, are discussed. The conclusion summarizes that the creation of mediation centers can significantly enhance school culture by promoting social responsibility and peaceful coexistence in the educational environment. Keywords: Mediation, Educational institutions, Conflict resolution, School mediation, Peer mediation. Classification-JEL: K00 Pages: 33-39 Journal: THE MEDIATION IN THE DIFFERENT PUBLIC SPHERES 2024, Conference Proceedings, University publishing house "Science and Economics", University of Economics - Varna Issue: 1 Year: 2024 Month: December File-URL: http://conference.ue-varna.bg/mediation/MDPS2024/33-39.pdf File-Format: Application/pdf Handle: RePEc:vra:pr2109:y:2024:i:1:p:33-39 Template-Type: ReDIF-Article 1.0 Author-Name: Genka Rafailova Author-Email: genka.rafailova@ue-varna.bg Author-Workplace-Name: University of Economics - Varna Title: MEDIATION IN TRAINING FUTURE TOURISM PROFESSIONALS Abstract: This paper aims to present the role of acquiring knowledge and skills in mediation within the training of staff for tourism. In this regard, the need to use mediation methods in managing tourism business and tourist services is first considered. On this basis, approaches for introducing mediation in education in the professional field of "Tourism" and the potential effects are presented. Keywords: training, tourism, conflicts, argument, decisions Classification-JEL: K00 Pages: 40-49 Journal: THE MEDIATION IN THE DIFFERENT PUBLIC SPHERES 2024, Conference Proceedings, University publishing house "Science and Economics", University of Economics - Varna Issue: 1 Year: 2024 Month: December File-URL: http://conference.ue-varna.bg/mediation/MDPS2024/40-49.pdf File-Format: Application/pdf Handle: RePEc:vra:pr2109:y:2024:i:1:p:40-49 Template-Type: ReDIF-Article 1.0 Author-Name: Ivelina Ruseva Author-Email: ivelina_ruseva@students.ue-varna.bg Author-Workplace-Name: Silistra Municipality Title: MEDIATION IN EDUCATIONAL INSTITUTIONS - INNOVATIVE METHOD OF CONFLICT RESOLUTION Abstract: The report examines the application of mediation in educational institutions as an innovative method of conflict resolution. The present work aims to present mediation as a method of conflict prevention, free communication and a way to achieve success. The possibilities for artificial intelligence in mediation are also presented. Based on the analysis, conclusions are drawn regarding the importance of applying mediation in educational institutions. Keywords: mediation, education, innovation, artificial intelligence (AI) Classification-JEL: K00 Pages: 50-56 Journal: THE MEDIATION IN THE DIFFERENT PUBLIC SPHERES 2024, Conference Proceedings, University publishing house "Science and Economics", University of Economics - Varna Issue: 1 Year: 2024 Month: December File-URL: http://conference.ue-varna.bg/mediation/MDPS2024/50-56.pdf File-Format: Application/pdf Handle: RePEc:vra:pr2109:y:2024:i:1:p:50-56 Template-Type: ReDIF-Article 1.0 Author-Name: Nedyalka Alexandrova Author-Email: alexandrova.n@ue-varna.bg Author-Workplace-Name: University of Economics - Varna Title: COMMUNICATION SKILLS OF THE MEDIATOR IN A MULTICULTURAL ENVIRONMENT Abstract: In the report, the degree of cultural context is outlined as a dimension of cultural differences with the potential to influence the mediation process in a multicultural environment. The thesis is advanced that the mediator should be aware of the characteristics of communication in high-context and low-context cultures, be able to adapt their approach according to these characteristics, and purposefully guide the parties toward revealing their interests in relation to the context. The necessity of co-mediation with mediators belonging to both types of cultures, depending on the context, is substantiated. Keywords: cultural differences, mediation, high-context and low-context cultures Classification-JEL: K00 Pages: 57-65 Journal: THE MEDIATION IN THE DIFFERENT PUBLIC SPHERES 2024, Conference Proceedings, University publishing house "Science and Economics", University of Economics - Varna Issue: 1 Year: 2024 Month: December File-URL: http://conference.ue-varna.bg/mediation/MDPS2024/57-65.pdf File-Format: Application/pdf Handle: RePEc:vra:pr2109:y:2024:i:1:p:57-65 Template-Type: ReDIF-Article 1.0 Author-Name: Petya Angelova Author-Email: p_angelova@ue-varna.bg Author-Workplace-Name: University of Economics - Varna Title: CONSTRUCTIVE STRATEGIES FOR CONFLICT RESOLUTION: APPROACHES AND TECHIQUES FOR BETTER COMMUNICATION AND COOPERATION Abstract: Conflict situations in educational organizations are not rare nowadays. That makes the problem significant and requires the development of effective strategies. Cooperation and good communication are essentioal for their success. The objective of the present report is to resume scientific data and findings which refer to the importance of constructive conflict resolution and to reveal the requirements for the successful use of appropriate communication and cooperation techniques and approaches for the development of conflict management strategies and programs in schools and universities. Keywords: management, conflicts, communication, education Classification-JEL: K00 Pages: 66-77 Journal: THE MEDIATION IN THE DIFFERENT PUBLIC SPHERES 2024, Conference Proceedings, University publishing house "Science and Economics", University of Economics - Varna Issue: 1 Year: 2024 Month: December File-URL: http://conference.ue-varna.bg/mediation/MDPS2024/66-77.pdf File-Format: Application/pdf Handle: RePEc:vra:pr2109:y:2024:i:1:p:66-77 Template-Type: ReDIF-Article 1.0 Author-Name: Bozhidar Panayotov Author-Email: b.panayotov@ue-varna.bg Author-Workplace-Name: University of Economics - Varna Title: IMPLEMENTING MEDIATION IN UNIVERSITIES AND EXAMINING CASE STUDIES Abstract: Mediation is an important tool for resolving conflicts and improving communication in the modern world, especially in educational institutions. In universities, mediation helps reduce conflicts between students and faculty, creates a positive learning environment, and maintains academic ethics. Successful implementation requires training mediators, including mediation programs in curricula and organizational support. Case studies and their solutions illustrate the practical application of mediation, and challenges and solutions show how to ensure the sustainability and effectiveness of mediation programs. Keywords: mediation, universities, conflicts, communication, training Classification-JEL: K00 Pages: 78-86 Journal: THE MEDIATION IN THE DIFFERENT PUBLIC SPHERES 2024, Conference Proceedings, University publishing house "Science and Economics", University of Economics - Varna Issue: 1 Year: 2024 Month: December File-URL: http://conference.ue-varna.bg/mediation/MDPS2024/78-86.pdf File-Format: Application/pdf Handle: RePEc:vra:pr2109:y:2024:i:1:p:78-86 Template-Type: ReDIF-Article 1.0 Author-Name: Yanka Tyankova Author-Email: iana_teneva@abv.bg Author-Workplace-Name: St. Cyril and St. Methodius University, Faculty of Law Title: APPLICATION OF JUDICIAL MEDIATION IN COMMERCIAL DISPUTES - AN OVERVIEW Abstract: This paper provides an overview of the implementation of judicial mediation, in particular in commercial disputes, in the context of the recent changes in Bulgarian legislation, following the introduction of judicial mediation with amendments to the Mediation Law and the Civil Procedure Code, as well as in view of the subsequent declaration of unconstitutionality of these provisions by a decision of the Constitutional Court of the Republic of Bulgaria from 01 June 2024. The conclusions drawn are accompanied by a brief comparative legal analysis of the legislation of the EU member states regulating judicial mediation in various types of legal disputes, including commercial disputes. Keywords: mandatory mediation, judicial mediation, mandatory informative meeting in judicial mediation proceedings, mediation in commercial disputes Classification-JEL: K00 Pages: 87-96 Journal: THE MEDIATION IN THE DIFFERENT PUBLIC SPHERES 2024, Conference Proceedings, University publishing house "Science and Economics", University of Economics - Varna Issue: 1 Year: 2024 Month: December File-URL: http://conference.ue-varna.bg/mediation/MDPS2024/87-96.pdf File-Format: Application/pdf Handle: RePEc:vra:pr2109:y:2024:i:1:p:87-96 Template-Type: ReDIF-Article 1.0 Author-Name: Dragomir Krastev Author-Email: dr.krastev@naval-acad.bg Author-Workplace-Name: Nikola Vaptsarov Naval Academy Title: MEDIATION AND MIGRATION Abstract: The report examines the main approaches in the migration policy implemented by the European Union member states at the beginning of the third decade of the 21st century. A place is also devoted to the definition of the concept of "mediation", its distinction from other similar concepts, and the process of mediation procedures. The specifics of mediation procedures in migration processes are also reflected. Attention is paid to the main causes that lead to conflicts between the population of host countries and migrants, as well as examples of specific mediation techniques in disputes involving migrants. Keywords: conflict, mediation, migration, procedures Classification-JEL: K00 Pages: 97-102 Journal: THE MEDIATION IN THE DIFFERENT PUBLIC SPHERES 2024, Conference Proceedings, University publishing house "Science and Economics", University of Economics - Varna Issue: 1 Year: 2024 Month: December File-URL: http://conference.ue-varna.bg/mediation/MDPS2024/97-102.pdf File-Format: Application/pdf Handle: RePEc:vra:pr2109:y:2024:i:1:p:97-102 Template-Type: ReDIF-Article 1.0 Author-Name: Lyubka Stratieva Author-Email: kireva.stratiev@gmail.com Author-Workplace-Name: Mediator Itera Institute Title: THE PLACE AND ROLE OF LAWYERS IN THE MEDIATION PROCEDURE Abstract: This report focuses on the importance of lawyers in their direct and indirect involvement in the mediation process. What is their role in terms of the contribution they can make to the successful conduct and conclusion of a mediation that has started, as well as their function as a guarantor of the legality of the agreement reached? Their place as allies of mediators and, at the same time, professionals who protect their client's interests in the best possible way to achieve the best and most secure result. Keywords: role of lawyers, their place in the mediation procedure, behavior of lawyers Classification-JEL: K00 Pages: 103-114 Journal: THE MEDIATION IN THE DIFFERENT PUBLIC SPHERES 2024, Conference Proceedings, University publishing house "Science and Economics", University of Economics - Varna Issue: 1 Year: 2024 Month: December File-URL: http://conference.ue-varna.bg/mediation/MDPS2024/103-114.pdf File-Format: Application/pdf Handle: RePEc:vra:pr2109:y:2024:i:1:p:103-114 Template-Type: ReDIF-Article 1.0 Author-Name: Borislav Borisov Author-Email: borislav.borisov@ts.uni-vt.bg Author-Workplace-Name: St. Cyril and St. Methodius University of Veliko Tarnovo Title: JUDICIAL MEDIATION IN APPEAL PROCEEDINGS IN CIVIL CASES Abstract: For the first time in our procedural legislation with the amendments and additions with SG No. 11 of 2023 of the Civil Procedure Code, the possibility of applying judicial mediation in appeal proceedings was allowed. These amendments and additions are a key moment for the future imposition of mediation in the Republic of Bulgaria and will, in all probability, provoke diverse opinions in relation to the establishment of judicial mediation at this stage of the proceedings. The report aims to analyze the most important moments of regulating judicial mediation in appeal proceedings in civil cases. Keywords: court mediation, civil proceedings, appeal proceedings, referral оr guidance to mediation Classification-JEL: K00 Pages: 115-130 Journal: THE MEDIATION IN THE DIFFERENT PUBLIC SPHERES 2024, Conference Proceedings, University publishing house "Science and Economics", University of Economics - Varna Issue: 1 Year: 2024 Month: December File-URL: http://conference.ue-varna.bg/mediation/MDPS2024/115-130.pdf File-Format: Application/pdf Handle: RePEc:vra:pr2109:y:2024:i:1:p:115-130 Template-Type: ReDIF-Article 1.0 Author-Name: Desislava Davidkova-Dimitrova Author-Email: desi_dav@abv.bg Author-Workplace-Name: St. Cyril and St. Methodius University of Veliko Tarnovo, Faculty of Law Title: ON THE APPLICATION OF MEDIATION IN CRIMINAL CASES Abstract: Mediation is a relatively new institute that is gradually finding application in many spheres of public life. One of its manifestations is for resolving conflicts that arise due to a committed crime. The current study is dedicated to researching of the legislation of several EU Member States (Belgium, the Czech Republic, Spain, The Netherlands, Poland and Romania), where it is possible to conduct mediation between the perpetrator of the criminal act and the victim, with a view to reaching an agreement, leading to conclusion of the criminal proceedings. Based on the analysis of the foreign regulatory framework, the author points out the most important features of the procedure in other countries, with a view to their consideration when introducing mediation in the Bulgarian criminal procedure. Keywords: mediation, criminal procedure, victim, agreement, right to mediation in the criminal procedure Classification-JEL: K00 Pages: 131-143 Journal: THE MEDIATION IN THE DIFFERENT PUBLIC SPHERES 2024, Conference Proceedings, University publishing house "Science and Economics", University of Economics - Varna Issue: 1 Year: 2024 Month: December File-URL: http://conference.ue-varna.bg/mediation/MDPS2024/131-143.pdf File-Format: Application/pdf Handle: RePEc:vra:pr2109:y:2024:i:1:p:131-143 Template-Type: ReDIF-Article 1.0 Author-Name: Nedyalka Alexandrova Author-Email: alexandrova.n@ue-varna.bg Author-Workplace-Name: University of Economics - Varna Title: PROMOTING MEDIATION - OPPORTUNITIES AND ATTITUDES Abstract: The report outlines possible measures to promote the application of mediation and examines attitudes towards them, comparing the results with a similar study for the Western Balkans. It argues that in Bulgaria, the attitudes are noticeably more pessimistic regarding the possible influence of measures to promote mediation related to a variety of forms of its imposition. Keywords: mediation, promotion of mediation, attitudes Classification-JEL: K00 Pages: 144-153 Journal: THE MEDIATION IN THE DIFFERENT PUBLIC SPHERES 2024, Conference Proceedings, University publishing house "Science and Economics", University of Economics - Varna Issue: 1 Year: 2024 Month: December File-URL: http://conference.ue-varna.bg/mediation/MDPS2024/144-153.pdf File-Format: Application/pdf Handle: RePEc:vra:pr2109:y:2024:i:1:p:144-153 Template-Type: ReDIF-Article 1.0 Author-Name: Petya Nedeleva Author-Email: pnedeleva@nbu.bg Author-Workplace-Name: New Bulgarian University, Department "Law" Title: ETHICS IN MEDIATION Abstract: Ethics in mediation is an important element and guarantee for the success of the mediation procedure. The requirement for ethical behavior refers both to the behavior of the mediator throughout the procedure and to his attitude towards the participants in the mediation procedure, as well as to the relationship between the mediators regarding their activity, the mediator to the referring judge in the case and the lawyers in the given dispute. Part of the mediator's obligation continues after the conclusion of the procedure (prohibition of disclosing information). Keywords: ethics in mediation, alternative dispute resolution, mediation, mediator's code of ethics, mediator, judicial system, Bulgarian Mediation Act Classification-JEL: K00 Pages: 154-163 Journal: THE MEDIATION IN THE DIFFERENT PUBLIC SPHERES 2024, Conference Proceedings, University publishing house "Science and Economics", University of Economics - Varna Issue: 1 Year: 2024 Month: December File-URL: http://conference.ue-varna.bg/mediation/MDPS2024/154-163.pdf File-Format: Application/pdf Handle: RePEc:vra:pr2109:y:2024:i:1:p:154-163 Template-Type: ReDIF-Article 1.0 Author-Name: Yuliya Stoeva Author-Email: jullstoeva@gmail.com Author-Workplace-Name: Geya Foundation Title: IMPLEMENTING GAMES AND SIMULATIONS AS A TOOL FOR CONFLICT PREVENTION, DEVELOPING KEY COMPETENCIES FOR DISPUTE RESOLUTION, AND STRENGTHENING TEAM AND COMMUNITY COHESION Abstract: The report analyzes the use of games and simulations as innovative tools for conflict prevention, the development of key competencies for dispute resolution, and the strengthening of team and community cohesion. By systematically applying gaming and simulation methods, the study examines their impact on social interactions, communication skills, and the ability to collaborate in various contexts. The results indicate that games and simulations support effective learning and the development of skills necessary for successful conflict resolution and team dynamics. The study emphasizes the importance of adapting these methods to the specific needs of groups, as well as the need for professional facilitation and follow-up evaluation of the outcomes. Keywords: simulation, games, team, community, conflict, core competencies Classification-JEL: K00 Pages: 164-172 Journal: THE MEDIATION IN THE DIFFERENT PUBLIC SPHERES 2024, Conference Proceedings, University publishing house "Science and Economics", University of Economics - Varna Issue: 1 Year: 2024 Month: December File-URL: http://conference.ue-varna.bg/mediation/MDPS2024/164-172.pdf File-Format: Application/pdf Handle: RePEc:vra:pr2109:y:2024:i:1:p:164-172 Template-Type: ReDIF-Article 1.0 Author-Name: Lilyana Barganska Author-Email: lily.barganska@gmail.com Author-Workplace-Name: Bulgarian Academy of Sciences, Institute of Information and Communication Technologies Title: INTEGRATED SOFTWARE FOR THE MANAGEMENT OF MEDIATION CENTERS IN EDUCATIONAL INSTITUTIONS: IMPROVING EFFICIENCY AND COMMUNICATION Abstract: This report examines the importance of integrated software for managing mediation centers in educational institutions, highlighting its benefits for improving efficiency and communication in the school environment. Mediation is key to resolving conflicts and promoting peaceful coexistence in schools. Integrated software systems facilitate case management, schedule coordination, and communication between participants while also providing tools for analysis and reporting. The report explores the main functionalities of such software, including case management, schedule automation, real-time communication, and report generation. Additionally, it emphasizes the advantages of implementing these systems, such as increased efficiency, transparency, and accountability in mediation processes. The challenges related to the implementation of such software, including costs, staff training, and resistance to change, are also discussed. In conclusion, the report highlights that integrated software can significantly improve the management of mediation centers by fostering better school culture and more effective conflict resolution. Keywords: Integrated software, Mediation management, Educational institutions, Mediation centers, Software solutions Classification-JEL: K00 Pages: 173-179 Journal: THE MEDIATION IN THE DIFFERENT PUBLIC SPHERES 2024, Conference Proceedings, University publishing house "Science and Economics", University of Economics - Varna Issue: 1 Year: 2024 Month: December File-URL: http://conference.ue-varna.bg/mediation/MDPS2024/173-179.pdf File-Format: Application/pdf Handle: RePEc:vra:pr2109:y:2024:i:1:p:173-179 Template-Type: ReDIF-Article 1.0 Author-Name: Tomislav Toshkov Author-Email: t.toshkov@unibit.bg Author-Workplace-Name: University of Library Studies and Information Technologies Title: TECHNOLOGICAL AND LEGAL STANDARDS FOR CONDUCTING ELECTRONIC MEDIATION PROCEDURE Abstract: Electronic mediation is a structured procedure where parties use electronic means of communication to resolve legal and non-legal disputes with the help of a mediator. This may include video conferencing, e-mail, chat and other digital platforms. To ensure efficiency and fairness, it is important to follow certain standards. This requirement raises several questions related to the technological and legal requirements for the operation of online mediation platforms. Keywords: mediation, electronic mediation, online platforms, information and communication technologies, regulatory requirements, conducting standards, legal aspects, good practices Classification-JEL: K00 Pages: 180-193 Journal: THE MEDIATION IN THE DIFFERENT PUBLIC SPHERES 2024, Conference Proceedings, University publishing house "Science and Economics", University of Economics - Varna Issue: 1 Year: 2024 Month: December File-URL: http://conference.ue-varna.bg/mediation/MDPS2024/180-193.pdf File-Format: Application/pdf Handle: RePEc:vra:pr2109:y:2024:i:1:p:180-193